Terms of Service

Terms of Service

Last updated: January 15, 2019

This document contains the Terms and Conditions for all of the VoiceGuide products, websites and services (hereinafter the "VoiceGuide" or the "Services") provided by GUIDEXP, INC (hereinafter GUIDEXP or “we”). By using the Services, you acknowledge and agree to the following Terms and Conditions.

Usage License

GUIDEXP hereby grants you a non-exclusive, non-transferable license to download, install, and use the VoiceGuide application to access the Services on one mobile device according to these Terms and Conditions. You agree not to reproduce, redistribute, or use the VoiceGuide application and the Services by any means or for any purpose other than in accordance with these Terms and Conditions.

The copyright of the Voice Guide material (including without limitation the text, computer code, artwork, photographs, images, audio material etc.) is owned by or licensed to GUIDEXP.

 You agree that GUIDEXP retains all rights, title, and interest in the Services, including all intellectual property rights related thereto. You agree not to remove, alter, or otherwise obscure any trademark, copyright or other proprietary rights notices contained within or displayed by the VoiceGuide applications.

 Certain Services may display, include or make available content, data, information, or materials from third parties (“Third Party Materials”). All rights to such materials are owned by corresponding third parties.

In these cases, the author and source are duly cited and the relevant license for each case is specified.

 

Personal, Non-Commercial Use

You may use the Services only for your own personal, non-commercial use. Unless expressly authorized by  GUIDEXP in writing, you may not:

- market, copy, distribute, resell, or otherwise offer the VoiceGuide application to any other individual or entity;

- attempt to modify, reverse engineer or disassemble the Services, or make any other attempt to obtain the source code from the Services;

- use the Services in any way that may adversely affect VoiceGuide's Services or the ability of other users to use those services in any way;

- use the Services for any other commercial or competitive reasons. 

Terms of Purchase

While some of the VoiceGuide products are available for free, others are paid. The following terms apply when you purchase VoiceGuide products through the VoiceGuide website and applications. If you purchase VoiceGuide products through other websites or applications, then the terms of purchase of those websites or applications would apply instead.

If you subscribe to any services that we offer for a charge, you will pay the applicable fees as they become due plus all related taxes and reimburse us for any collection costs and interest for any overdue amounts.

Governing Law

You agree that all matters relating to your access to or use of the Services, including all disputes, will be governed by the laws of the United States of America without regard to its conflicts of laws provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Lawful Purpose

You may use the Services only for lawful purposes. You are responsible for compliance with all local law applicable to your use of the Services, whether you use it from Ukraine or any other country.

Usage While Driving

Usage of the VoiceGuide applications while driving or performing any other potentially dangerous activity which requires your attention may be distracting and unsafe for you and other people on the road and is discouraged. Usage of the Services that involves typing on or looking at the device while driving or performing any other potentially dangerous activity is prohibited. It may also be illegal in your country.

Voluntary Submissions to VoiceGuide

If you are using VoiceGuide Services on a platform with the ability to select a "Send Feedback" (or similar) option, you acknowledge that any submission that you make to us from VoiceGuide's "Send Feedback" feature becomes the property of GUIDEXP, including all intellectual property rights therein. By using this feature, you agree to assign upon transmission to GUIDEXP all rights, title, and interest (including all intellectual property rights therein) in such submission and GUIDEXP may use such submission in any way and for any purpose. However, we will not use your name or any other personal information without obtaining your express permission in advance.

You agree not to submit any information or materials which would subject GUIDEXP to any licenses or obligations if we were to use them.

By sending us a submission, you are representing that you are the sole and rightful owner of the submission and that to the best of your knowledge, no other third parties have any claim to your submission.

This section shall survive the termination of these Terms and Conditions as defined below.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services through our website and other services. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Fees, Costs, and Other Expenses

Some of the Services make use of a data network operated by your wireless service provider to send data from your device to our servers, and to serve information back to you. Depending on your data plan, you may incur charges from the device manufacturer or your wireless service provider for use of their networks and/or for specific services such as making phone calls, sending or receiving text messages and/or emails, or other services.

You are solely responsible for any and all costs you incur as a result of your usage of the Services.

No Warranties

We do not warrant that the Services will be compatible with all hardware and software, which you may use. The Services are provided "as is", without any express or implied warranty or support. Services hereby disclaim all warranties, express or implied with respect to the Services, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. In addition, GUIDEXP specifically disclaims any warranties as to secure performance or reliability of the Services.

We will use commercially reasonable efforts to respond to technical support requests. We make no claims as to response time, or whether a response will be offered. GUIDEXP makes no representation as to the suitability of the Services for any purpose, and shall not be held liable in any way for any consequences or damages that may arise through its purchase, download or use.

You agree that you use the Services at your own discretion and risk, and that you are solely responsible for any and all harm and damages incurred through using the Services.

When encountering malfunctions

If you experience a problem with the VoiceGuide Services, please contact VoiceGuide customer support at info@guidexp.com so that we could try to resolve the problem. We will make every reasonable attempt to resolve any issues you may have with the Services. Although you should keep in mind that VoiceGuide App invokes some third-party modules that may be a source of the problem, in this case, we may have no power to resolve such a problem.

What information does VoiceGuide collect?

We collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site or via other products, as appropriate, you may be asked to enter your name or e-mail address. You may, however, visit our site and use other products anonymously.

We do collect personal information to improve the Services as described below. We do not use the information we collect from you to identify you as an individual. We never store or keep personally identifiable information on any user.

We may collect the location of your device in order to provide location-based functionality, which you can opt out of at any time by turning off the location settings in your device. Turning off the location settings may impact some aspects of the Services' performance. We do not associate the device's location with your personal information. We do not know who you are when you use the location-awareness component of our Services. We use this location information to improve your experience with the Services. We do not store the location of your device.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To improve customer service
(Your information helps us more effectively respond to the customer service requests and support needs)

- To send periodic emails
(We may use your email address to ask for feedback or inform you of product news and opportunities. In any such communication we will always provide a method to opt out of future communications)

- To personalize your experience
(Your information helps us to better respond to your individual needs)

- To offer you the right choice of product or service based on your geographical location

- To provide, maintain, protect, and improve our services and develop new ones (Your feedbacks always inspire us to improve our services) 

Do we use cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer hard drive through the Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing, as long as you give us your consent to transfer your personally identifiable information to outside parties and so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable user information may be provided to other parties for marketing, advertising, or other uses.

Term and Termination

These Terms and Conditions become effective immediately when you are granted access to the Services, and shall remain in effect until your use of the Services is terminated. You may terminate your subscription to the Services at any time without further liability to GUIDEXP

We reserve the unconditional right to terminate these Terms and Conditions at any time and for any purpose, with or without cause, upon written notice to you. Upon termination, your right to use the Services shall cease. You agree not to challenge such termination in any court of law.

The Terms and Conditions regarding limits on liability and voluntary submissions shall survive the termination of these Terms and Conditions and shall remain in effect indefinitely.

Your Consent

By using our Services, you consent to these Terms and Conditions

Changes to our Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time, without notice, for any reason. Please review the current version of these Terms and Conditions from time to time at http://voiceguide.me/terms-of-service to keep up to date on any changes.

Contacting Us

If there are any questions regarding these Terms and Conditions you may contact us using this email address info@guidexp.com

 

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